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Inserting Smart Card does not give picture on the channel as it is supposed to

1. Re-insert the Smart Card.

2. Make sure the Smart Card is inserted correctly.

3. Make sure the Smart Card is valid to use for the desired service – check its validity with your TV operator.

4. Contact your service provider.

5. Verify if the Smart Card is properly read by the set-top box, by accessing the CA menu in the Installation section (please refer to the instructions which came with the set-top box).