I cannot hear the audio (for i-CAN 1110SH only)

This can happen on receivers with software version ‘TIV_106’. We are currently working to quickly solve this problem.  To check if your receiver is affected, go to “Main Menu > Installation > Receiver Status > System Information, and check the indicated ‘Drivers version’.  If you see ‘TIV_106’ please connect your receiver to your TV set with a SCART cable. As soon as we fix the problem, your receiver’s software will be automatically upgraded, and you will be able to reconnect your receiver using an HDMI cable. If you wish to be informed when the upgrade is available, please register here. If you have a different software version, please refer toquestion 2: “I cannot hear the audio”

 

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