Inserting Smart Card does not give picture on the channel as it is supposed to

1.    Re-insert the Smart Card.

2.    Make sure the Smart Card is inserted correctly.

3.    Make sure the Smart Card is valid to use for the desired service – check its validity with your TV operator.

4.    Contact your service provider.

5.    Verify if the Smart Card is properly read by the set-top box, by accessing the CA menu in the Installation section (please refer to the instructions which came with the set-top box).