My decoder is frozen on one channel, the LED blinks when pressing a button of the remote control but nothing happens


Try the following procedure on the remote control:

1. Remove batteries

2. Press the buttons repeatedly to ensure no buttons are stuck down.

3. Leave the remote control for a couple of minutes

4. Insert the batteries again and retry

If that fails, try cycling the power as follows:

5. Remove power feed to STB for 30 seconds

6. Plug it back to the STB

7. Switch the STB on

8. Try again.